Who we are
The data controller is MDE Technology Solutions Ltd, trading as System56. Contact us at hello@system56.co.uk.
What we use and why
When you email us, we use your name, email and message to respond or prepare a requested proposal. We do this to take steps you request before a contract, or for our legitimate interests in handling business enquiries. When you submit a survey, we use your answers and any name, email or business details you choose to provide to understand your requirements and follow up where you consent. We use survey answers to improve our services under our legitimate interests; optional follow-up uses your consent.
Surveys also record link-source and campaign values and the referring site hostname. Survey drafts are stored in your browser for up to 30 days and removed after submission. A session storage entry prevents the introductory animation from replaying during your browser session. Our hosting and email providers process information to deliver and secure the site, surveys and correspondence. We do not use advertising trackers or analytics.
Sharing and retention
We use hosting, survey and email providers to provide the services. We keep enquiries and survey answers only while needed to handle the enquiry, provide related work or use the survey, and longer only where required by law or needed for legal claims. Security logs for the survey service may contain IP addresses and are kept for up to 30 days. Our providers may process information outside the UK; where required, we use lawful transfer safeguards. Contact us for details of those safeguards.
Your choices and rights
You can ask for access to or correction or deletion of your personal information, or request restriction or a portable copy where applicable. You can object to processing based on legitimate interests and withdraw consent at any time. Contact hello@system56.co.uk to exercise your rights or complain. You may also complain to the Information Commissioner's Office.